On Demand visibility into Intelligence
Data is becoming more valuable as more is being collected. Collecting this data is important by utilizing it to create more efficient workflows. There are clear Opticals: How do I combine my essential information? What information will affect my operation for the better? What is the next step?
PAST
Discover what is not working and drive into the current lifecycle management
PRESENT
Monitor/ track data on a dashboard in real time to validate your existing outcomes
Tomorrow
Use analytic metrics to “future-cast” for smarter decisions
Core Analytics areas of any business
Financial
What percent of Accounts Receivable are being received on time? How does overtime relate to staffing and available work?
Operational
What day to day business are we doing that is truly growing our business? Where can I build in operational efficiencies?
Technology
How quickly are Helpdesk tickets being closed? Is my provider meeting SLA’s? Is my remote workforce actually working? Analyze ticket trends to strategically identify issues that can reduce support requests?
Sales
What percent are we closing with the leads we have? What percentage of my funnel will close to meet current business operational costs? What percentage of sales growth comes from renewals versus organic new customers?